TG
Help centerAnswers for every stage
Answers for every stage
of your partnership.
Start with the topics below or contact the OY team directly for account-specific support.
Choose a topicQuick answers.
Quick answers.
Clear next steps.
Am I an advertiser or a publisher?
An advertiser has a product or service and wants partners to generate measurable customer actions. A publisher owns or manages traffic, content or an audience and earns commission by promoting approved advertiser campaigns.
What information is reviewed during publisher application?
OY may review your identity or business information, promotional properties, traffic sources, target markets and prior performance-marketing experience.
Why can an offer be unavailable to my account?
Offer access can depend on geography, traffic type, audience fit, advertiser capacity, compliance history and campaign-specific approval.
When does a conversion become payable?
Conversions generally move through recorded, pending and approved stages. A commission becomes payable only after validation and after applicable account terms and thresholds are satisfied.
Which payment methods does OY support?
PayPal, bank wire, BTC, ETH, USDT and Payoneer are supported. Minimum payout thresholds range from $1 to $500 depending on method.
Why might a conversion be rejected?
Common reasons include duplicates, invalid details, prohibited sources, incorrect geography, cancelled transactions or activity that does not meet the advertiser’s campaign criteria.
What should I include in a support request?
Include your account email or ID, campaign name, relevant dates, tracking identifiers and a concise description. Never send passwords or security codes.
Contact supportTalk to the
Talk to the
right person.
For the fastest response, use the channel most convenient for your region.
QQ
1728691
WX
oyhkltd